New Front Door Handle

Residents of 24 Norman Street may notice a new door handle on the front door this week.
On Wednesday, Trustee Anna Zabierek had the inside front door knob come off in her hand. No one could exit the building from the front door because of this, and the only way out of the building was the back entrance. Anna contacted Markwood Management and Secure Lock and Safe was at the property by 8:30 Thursday morning. We were very fortunate that this happened with a trustee present. This might be a good time to remind people that if you experience a maintenance emergency like this, to please call the Markwood Management emergency line (781-669-4080) immediately. You do not need to check with one of the trustees first or have them call for you, you can call directly. Markwood is very good about getting back to you within minutes of calling and leaving a message. Residents who use their key for entry may also notice that although your keys still work, since it is a new lock, the action may be a bit stiff. The code entry system is not affected by this change.